Terms and Conditions

These Terms and Conditions (“Terms”) govern the use of the Impulsio AI service available at impulsio.ai. By creating an account or using the service, you fully accept these Terms. If you do not accept these Terms, you must not use the service.

Impulsio AI is an independent SaaS (Software as a Service) that provides tools based on artificial intelligence to help sellers on the Vinted platform prepare their photos, their prices and their listings, and reply to their buyers, from the website and from an extension for the Chrome browser. Impulsio AI is neither affiliated with Vinted nor endorsed by Vinted. Vinted is a trademark of its owner.

The service is only available to people aged 18 or over. By creating an account, you confirm that you have reached this age. During the private beta, access is by invitation only: joining the waitlist does not create an account and does not give access to the service. Your account is created when you accept an invitation, with a valid email address. You are solely responsible for the confidentiality of your credentials and all activity on your account. You agree to notify Impulsio AI immediately of any unauthorised access.

The service is currently in private beta and free of charge. No payment is taken at this stage. The planned model is based on credits: a balance attached to your account, used up by the actions that put the AI to work. The amounts are not set. The full financial terms, including the 14-day right of withdrawal that applies to digital content and how to exercise it, will be added to these Terms before any payment is taken. You will be told by email before they apply. During the free beta, you can withdraw from the service at any time, without giving a reason and at no cost: delete your account from My account, or email us at contact@impulsio.ai.

You can stop using the service at any time. You delete your account yourself from My account, under “Delete my account”: deletion is immediate and final, and what it erases is described in section 7 of the privacy policy. If you can no longer log in, email us at contact@impulsio.ai from your account's address. During the private beta, since nothing is paid, nothing is owed and nothing is refundable. The publisher may suspend or close an account used in breach of these Terms, after telling you and giving the reasons for its decision (Article 14), except in an emergency.

All elements of the service (algorithms, interface, content, Impulsio AI brand) are the exclusive property of the publisher. Any reproduction, adaptation, distribution or exploitation not expressly authorised is prohibited.

You keep your rights over the photos and texts you entrust to us. You guarantee that you have the right to use them: you took these photos yourself, or you have their author's permission. If a person can be recognised in them, including yourself for a custom model, you have that person's consent, and that person is an adult. You authorise us to process this content, and to pass it to the processors listed in the privacy policy, only as far as needed to provide the service. We do not use it to train an artificial intelligence model, and we do not publish it without your written consent (article 13). Images and texts produced by artificial intelligence at your request are made available to you for your sales; we claim no rights over them. We do not guarantee that they are free of third-party rights, or that they comply with Vinted's rules: you review them before publishing, and an image must show your item as it really is.

The service is provided “as is” and “as available”. The publisher is bound by an obligation of means, not of result: it does not guarantee that the service will be uninterrupted, error-free or suited to a particular need, nor that it will produce any given result.

The processing of your personal data is described in our Privacy Policy at /en/confidentialite, which forms an integral part of these Terms.

The publisher reserves the right to modify these Terms at any time. Users will be notified by email of any material change with 15 days' notice. Continued use of the service after notification constitutes acceptance of the new terms.

The publisher is established in Spain and these Terms are governed by Spanish law. If you are a consumer, this takes no protection away from you: the mandatory rules of the EU country where you live still apply, and you can bring a case before the courts of the place where you live. If there is a dispute, write to us first at contact@impulsio.ai and we will look for an amicable solution. You can also turn to a consumer mediation body in your country. The European online dispute resolution platform, which used to serve that purpose, stopped operating in July 2025.

The Impulsio AI extension acts in your browser, on your own Vinted pages, with your session. By default, it prepares and you approve.

Impulsio AI publishes nothing that comes from you without your written permission. For a review signed with your first name, a photo of a garment or a screenshot of your shop to appear on the site, in a communication or on social media, we ask you for a permission that is separate from your acceptance of these Terms. That permission says what is published, where and in what form, and it covers nothing else. It is never pre-ticked. You can withdraw it at any time by writing to contact@impulsio.ai: we then take the item down within a reasonable time, and you do not have to give a reason. Withdrawal does not undo what was published before, nor copies made by third parties we do not control.

Point of contact. For the authorities of the Member States, the European Commission and users, our single point of contact within the meaning of Articles 11 and 12 of Regulation (EU) 2022/2065 on digital services is contact@impulsio.ai. You may write to us in French, English, Spanish, German, Italian, Dutch or Polish.